1. What is Bescome?
Bescome is a British menswear brand dedicated to redefining masculine elegance through refined tailoring, timeless design, and contemporary sophistication. Every piece is carefully curated to embody understated luxury and everyday confidence.
2. Where does Bescome ship from?
We operate globally, with all orders processed through our international fulfilment centres and shipped directly to the United Kingdom. Every item is inspected before dispatch to ensure impeccable quality.
3. How long does delivery take?
Standard delivery within the UK typically takes 7–14 business days after your order has been processed.
During high-demand periods (such as seasonal campaigns), slight delays may occur, but we’ll always keep you informed.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link and courier details.
You may also check your order status on our Order Tracking page.
5. What is your return policy?
You may return any unused item within 14 days of delivery.
Products must be in original condition with tags and packaging intact.
For instructions, please visit our Returns & Refunds Policy.
6. Can I exchange a product for another size?
Yes — exchanges are available within 14 days, provided the desired size is in stock.
Contact our customer care team at support@bescome.com for assistance.
7. What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, PayPal, and Apple Pay.
All transactions are processed securely using encrypted technology.
8. Do you offer discounts or promotions?
From time to time, Bescome releases exclusive offers to our newsletter subscribers.
Sign up at the bottom of our homepage to receive early access to new collections and private sales.
9. How do I contact customer service?
You can reach our team via email at support@bescome.com.
Our customer service hours are Monday to Friday, 9:00 AM – 6:00 PM (GMT).
10. Are Bescome products sustainable?
We are committed to responsible sourcing, small-batch production, and long-lasting craftsmanship.
Our materials are carefully selected to balance durability, comfort, and environmental consciousness.